The useful starting point
A request form should explain what is requested and what still needs confirmation.
Start with the right information
List services, working hours and the details needed to contact the customer. Ask for a preferred time without promising availability you cannot enforce.
Put it into practice
Submit two sample requests and find them in the inbox. Check date interpretation and the wording shown after submission.
Check before you share
Confirm appointments through your normal process. If multiple staff share a schedule, use shared records and conflict handling rather than a browser-only list.
Original guidance for this installation. Connected services, available formats and prices are shown in the workspace before you use them.