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Separate orders from verified payments

Collecting a payment reference is different from verifying a payment.

Studio handbook2 min read
The useful starting point

Collecting a payment reference is different from verifying a payment.

Start with the right information

Choose the supported merchant flow and configure its credentials outside generated page code. Explain the total and recipient clearly before a customer pays.

Put it into practice

Check that a verified server callback updates the correct order only once. A customer-entered transaction number should remain unverified until checked.

Check before you share

Review pending and unsuccessful orders before asking a customer to try again. Keep the order reference so support can trace the same attempt.

Open the relevant tool →

Original guidance for this installation. Connected services, available formats and prices are shown in the workspace before you use them.

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All shop and orders articles →

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